‘In tears before I even logged in’: Cigna call center workers challenge working conditions

Employees started a petition demanding improvements, including lifting a pay raise freeze and removing pressure to meet metrics

The joy conundrum: why has the US hit peak happiness when the rest of the world is so sad?

A survey reveals that Americans are happier than they’ve been for 13 years. One very specific turning point may explain it

Now Covid crisis mode is lifting, questions parked for a year are nagging once again

My newfound delight in the smallest pleasures is unlikely to survive the resumption of normal life, says Guardian columnist Emma Brockes

Knowledge of medicinal plants at risk as languages die out

Loss of linguistic diversity means less chance to discover age-old remedies not known to science, study warns

‘It’s easy to dismiss Black women’s lives’: Texas drags feet on maternal mortality crisis

As state legislature falls short on Medicaid expansion, campaigners vow to keep addressing healthcare disparities

I’m stuck in post-pandemic limbo – but don’t make me Zoom again

No one knows how to socialise any more in New York, so I’m playing safe and opting out of normal life a tiny bit longer, says Guardian columnist Emma Brockes

Michael Lewis: ‘We were incentivised to have a bad pandemic response’

In his new book, the author of The Big Short has turned his attention to Covid and the people who could have prevented it sweeping the US – had they been allowed to

My partner is pregnant – and the cost of giving birth in the US is stressing me out

It is the most expensive country in the world to have a baby, there is no way of knowing the bill in advance, and you can potentially be charged just for holding your newborn, writes Arwa Mahdawi

Chrissy Teigen describes losing baby in heartbreaking detail: ‘Utter and complete sadness’

Model and author thanks strangers for reaching out – and hits back at those who accused her of oversharing about pregnancy loss

How egg freezing got rebranded as the ultimate act of self-care

The procedure has gotten a makeover thanks to fertility startups, but some doctors are pushing back on efforts to appeal to younger women